Banking via Prompt – AI as a New Customer Interface

Banks have invested heavily in AI—primarily behind the scenes so far. But the next step is imminent: customers increasingly expect to control their online banking via prompts rather than navigating through menus. AI is becoming the primary interface between bank and customer—fundamentally transforming the underlying logic of digital banking.

While open AI systems offer advice, banks can take action—leveraging verified financial data, clear identity verification, and direct transaction capabilities. Failing to secure the customer interface today risks losing it tomorrow. This 30-minute webinar shows how to get started.

Banking via Prompt – AI as a New Customer Interface (German)

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Marketing Expert

Svenja Goltz

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